Commission Disclosure

Commission disclosure Financial Conduct Authority The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration. If you would like us to disclose any potential commission we earn: In-line with new legislation, if you would like Yes Lease Ltd to disclose any potential commission please make your request to our head office address on our contact page or by email to sales@yes-lease.co.uk or by telephone: 01782 254444 About Yes Lease Ltd's Services

1. Who's Products Do We Offer?

Yes Lease Ltd offer products and services from a range of Finance Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary. We provide motor vehicle finance brokerage services to customers via a third party finance partner on a lease agreement. Our registered address is Yes Lease Limited, The Phoenix Works, 500 King Street, Longton, Stoke On Trent, Staffordshire, ST3 1EZ.

2. Which service will we provide for you?

(Question) We will advise and make recommendations for you after we have assessed your needs - (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed - (Answer) YES

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements.or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives in order to enable us to identify your needs. It is very importane that you provide us with accurate and relevant information so that we can try to match you with the most suitable product/service.  

3. Who Regulates Us?

Yes Lease Ltd, The Phoenix Works, Unit 6B 500-510 King street, Longton, Stoke On Trent, ST3 1EZ is authorised and regulated by the Financial Conduct Authority.

4. What to do if you have a complaint

If you wish to make a complaint please contact Yes Lease Ltd in writing at our registered office address; The Phoenix Works, 500-510 King Street, Longton, Stoke On Trent, ST3 1EZ and we will be happy to respond. Alternatively; you can contact us by e-mail on; sales@yes-lease.co.uk or call us on; 01782 254444. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.

In the first instance please send all complaints in writing to the following, Complaints Department, Yes Lease Limited, 500 King Street, Longton, ST3 1EZ.

To help us resolve your problem, please provide the following information:
Your full name and contract information.
Full Details of your complaint.
Your lease agreement details.
Details of what we can do to put things right.