Membership NO: 2018
Welcome to Yes Lease we specialise in all types of car finance such as PCP, HP, Finance Lease & Outright Purchase, but in particular car leasing, van leasing, vehicle leasing and contract hire in the UK.
We can cater for all needs and arrange suitable finance for the private individual, business or even if you are a large fleet customer.
Please select from the menu options to search our website for our latest deals or alternatively if you are not sure how to finance your new vehicle or you require some general advice then call Yes Lease now on 01782 254444 and speak to one of our qualified advisor's who will be pleased to help.
Dear Joan (and all the other support ladies)
The car has arrived and everything is really great.
Huge thank you for your fantastic service and support through every stage of the process.
It was so simple and easy and the deal is unbeatable. Very happy.
When the contract is finished on this car we will definitely use you again.
Feel free to use and quote my recommendations.
Hi Lisa, I just want to say a huge thank you to you, Emma and all the team for expediting delivery of my car, the team have been excellent and I know have done above and beyond, for which you should all be credited for, it is for certain I will use yes lease in the future. If I was aware who your Manager was I would have cc’d them in.
May I start by saying that this email is in appreciation of your staff.
I today took delivery of a Citreon C4 Cactus.
Initially when I placed the order I was told that delivery would be mid to late March. Unfortunately due to circumstances outside of your control, only today (May 12th) did I receive the car. It was annoying and inconvenient that I didn't receive the car when I initially expected it, and I have to be honest I probably bombarded your staff with emails regarding when I may expect delivery - they were all polite!
And this is why I feel I should email you - at all times the staff I spoke to and emailed were nothing but exceptionally professional. I mainly dealt with Becky Cregeen, but I did also speak with Jess and another lady whose name escapes me - apologies if this was either of yourselves. Every person I spoke to was extremely helpful and explained everything to me.
But I do feel that Becky went over and above her role, and even when I sent an email late into the evening (and there were a few!!) I had a reply almost immediately!
In today's society it seems people are more than happy to complain about service, yet unwillingly to comment on when it is exceptional. The service I have been provided is nothing but exceptional.
I was disappointed to have to wait for my car, but understand the reasons why.
May I request that you pass on my thanks to Becky, and if you would like an example of how employees should deal with customers, then my advice would be for them to sit and observe her.
Becky is an asset to your company, and i hope she is still with you in 18 months time when I will be renewing my lease with you.
I have recommended you to friends and family as a result of the positive way I have been treated.
Many thanks, and speak in approximately 17 months to arrange my next car.
All the best
Fantastic friendly service. Would highly recommend to all my friends and family..Love my eco sport...:)
The ladies at YES lease are all great. They saw us through a 4 month process from order to delivery always with a 'smile'. They know their stuff and how to keep the customer up to date and in touch with the process throughout.
Despite my regular nagging they even put up with me! and thats saying something.
Thanks girls. Roll on October when I order my Merc!
I would like to say thank you very much to you all for my flowers I received with our car that was so lovely of you all, can you please pass this on to who organised it. Your service has been outstanding and we will definitely recommend you to others.
Thank you for everything
I'd like to say thank you to everyone there at Yes-Lease for helpping me with the car. needless to say im very impressed with it.
Hi Lisa, Becky
Just wanted to say a massive thank you for my car, I absolutely love it! The whole process was so quick and easy, I'm really pleased with your services and how helpful you have all been.
Thanks for calling yesterday Becky to check all was ok also.
Many many thanks!
Just to say thank you so much for all your attention throughout and holding the car for me, it's very much appreciated.
Hi Lisa, Becky
Thanks for your help in getting my car delivered. Car is absolutely brilliant.
So exited waiting the arrival of the new car for my dear wife.
Like to take the opportunity of thanking you and your staff in the very professional way you've handled my enquiry.
When my car is due for renewal, I will certainly be getting in touch to secure a great deal for myself like you've done for my wife Michelle.
Have a great weekend.
Just wanted to say a very big thank you to you all. We received the car this morning and Dan, the chap who delivered, was very helpful and informative. Work keeps getting the way of enjoying the car but we’ve managed to have a short drive and we are very impressed and extremely happy. The service and communication from yourself Becky and Lucy, Jess and Joan has been excellent and I can’t recommend you highly enough.
Thanks very much we really appreciate all your help through the whole process.
Hi Becky , I have now got my car !
The driver did ring on route, I am very pleased with your service
Many thanks for everything
Do you know what happens with regard to the log book on my car. will i receive this? looking to swap my private registration onto the car.
Also I would like to say thank you for all your help, The car is awesome and yous have all been very responsive and helpful throughout the whole process.
I got my car this morning. I just wanted to say thank you to everyone at Yes Lease especially yourself, Lois and Jess. You have all been amazing throughout the whole process keeping me informed all the way and always being there to answer my queries. I am absolutely over the moon and cant believe my monthly price is so low for such an amazing car. I will definitely be recommending you guys to all my friends and family for your value for money and extraordinary customer service.
Many thanks again!
Here I am with my lovely new car!
Thanks so much for everything - I'm totally delighted!
Just wanted to let you know that my car has arrived today and I am over the moon with it.
Thank you all for your help. I have a friend who is interested in one and have passed your details on.
Just wanted to say a big thanks :)
Car arrived first thing Friday morning and it's fantastic!
The whole leasing experience has been easy going and so far really good.
Thanks very much for your help, I've passed Yes-lease details onto friends and family.
All being well, I'll chat again in early 2018!
Just wanted to say a massive thank you, to you and the team at Yes Lease for sorting out the Citroen so quickly and effortlessly. Every step of the process was a joy and i look forward to using you guys again in 18 months when lease is up for renewal.
Keep up the excellent work
Mercedes 350e sport Hybrid.
Forget the rest and use 'Yes Lease'.
I had enquired at other supposed reputable dealers for my car, some taking over a week to even acknowledge me.!!
I went onto 'Yes Lease' website and within 6 hours I had ordered my car.!!! Wow, that is what I call great customer service.
Lisa & Lucy, both very professional service and do not drag their heels.
Will be using them again in years to come.
Fantastic company with truly great service.
Please find attached signed and dated.
Many thanks for your co-operation in this.
Delighted with the price and service unlike another lease company whom I will not name left me hanging for more than a week with empty promises.
I'm happy for Lauren to take delivery on Monday on my behalf.
Thanks again for all your team's help and great service, a truly hassle free experience.
Hope you're well.
Sorry I missed your call on Friday. I received the car safe and sound on Friday and I love it. Thank you very much for all your help.
Thank you!! could you also pass on my thanks to Lois and the team thanks again!!!!
Hope you are well, just a quick courtesy email to let you know I have received my new car and I am very pleased with it.
The whole process was so easy and you and your team have handled everything professionally from start to finish.
Thank you the car is great
Just to say thank you , the 5 Series arrived and is great , a good deal :)
Becky has confirmed the Mini will be here Thursday which is great :)
Sincere apologies for not getting back to you sooner following your call last week.
Yes, I am very pleased with the car thank you & you're service had been great - it's made the progress so simple.
Thank you again
All good - registration document arrived today:)
thanks for all your help.
Julie very happy with her new car - its a wee beaut!!
Thank you very much Lucy.
You've been excellent. Call backs when promised and documents sent through promptly. Please feel free to forward/pass this on to your Manager to confirm what a good job you've done.
I would like to take this opportunity to say a big thank you for all your help and efforts in dealing with this for me.
Hi Lois and Becky
The Qashqai arrived this afternoon
I am totally chuffed!!!
Thanks for your help and good customer service
Will happily recommend Yes Lease
Keith A Preston
I hope you are well. Thanks for all your assistance with this, I must say I am well impressed with how efficient the whole process has been.
I hope you are well.
Car came yesterday, it is lovely!
I just wanted to say thank you for your help - you have been extremely helpful from start to finish. The speed in which you have replied to questions and queries has been so impressive and made my experience with Yes Lease a positive one - I have already recommend you guys to 2 of my friends.
I will certainly be in contact in the near future when I come round to renewing.
Please send this email on to your manager or pass me there email as I feel it is important you receive the credit you deserve.
Hi Becky yes enjoying my car quality and comfort is great. Your personal service was first class. I wouldn't hesitate on recommending Yes Lease. Thanks John.
Just a quick one to let you know that everything has been fantastic with the new car. Please pass on my thanks again to your team. They were a great help with any silly questions I had and made the process so easy.
It has sparked interest at work, so much so that I would like to inquire about another vehicle on behalf of a colleague. Would you be able to quote the following personal lease option: Mercedes E350 Coupe.
My Citroen C1 Arrived at about 11 this morning just emailing to let you know I'm over moon... Very very happy with the car and the service from you girls at yes lease thanks very much, if I need any more info am I still alright to get in touch? Thanks very much again,
Just a quick note to say thank you to everyone at Yes Lease for finding my new car and to say what a pleasure it was dealing with such pleasant and professional people at Yes Lease.
Car arrived this morning
Just a note to thank you for all your help. I know I’m a pain and asked endless questions and hounded you constantly for updates, but I really appreciate your help and patience!
Hello Yes Team,
Just a quick message to say I took delivery of the shiny new machine yesterday and I am very very happy.
Thank you again for your support !
I hope you’re well.
I just wanted to send you a quick email to thank you and the team for your hard work ensuring I got the Mercedes A Class in a timely manner. I absolutely love the car and everything has been great!
Thanks very much for your work. I really appreciate it.
Just a confirmation email to advise that I have the car and it has now been insured.
I'd like to take this opportunity to send a big thank you for all your communication and support.
My Mercedes AMG Sport has arrived today and its just the one i wanted with all the extras i was so very fussy about ( 19' Alloys ). I am very pleased indeed. All you girls in the office have been fantastic and i recommend Yes Lease highly. I have told all my clients about your great prices and excellent service. You are truly a very professional company and its been a pleasure dealing with you.
I just wanted to drop you a quick line to state how happy I am with the service and efficiency of your staff whilst ordering my new car. The car has arrived this morning and am extremely happy with how hassle free it has been.
Lucy, Becky and Lois have all been fantastic and would not hesitate in recommending Yes Lease to my work colleagues in the other 21 offices across the North West. Recently the Company I work for have withdrawn company cars in Lieu of a Personal Car allowance per month with each employee in each office. If I do have any employees or other Managers who are looking for a Personal Lease deal, I will be sure to direct them to Lucy and your company in recognition of the service I have received from them.
Please pass on my thanks to your team.
Once again may I say a big thank you for all of your hard work in the last 10 weeks or so. We have also just received a bottle of Champagne from Yes Lease which is very kind of you all. Rest assured we will be using you in the future and recommend friends and family to do likewise.
Steve and Wendy.
Thanks again for your outstanding customer support.
Thank you, Iam enjoying the Mercedes now. Thank you for your work in getting the contract set up so quickly. Much appreciated.
Hope you are well.
I have just collected my car, thank you all very much.
Thank you for your email & 'yes' is the simple answer; its a great car & you guys really looked after me, thank you!
Rest assured, you'll be the first people I call in 24 months when I come to renew.
Thanks to all the team & all the very best for the foreseeable future.
Thanks Lois.you have all been extremely helpful through this process and I will definitely recommend you.
It was delivered just after lunch time yesterday, everything perfect.
Thank you so much for all your help in getting it all sorted.
Anita @ FAS Limited
Just to thank you all for your prompt and efficient service on organising the lease of our new vehicle.
Steve is delighted with it!!!
When our Honda lease is completed next September will be in contact with you again.
In the meantime wishing you all every success in the future.
Hi Becky yes thanks the car is lovely, very happy with it and the service I've received from everyone at yes lease has been superb, thanks very much.
Kind regards mike
Many Thanks for all your help.
I am looking forward to receiving the car.
Just to let you know the car is great and the service I have had from you guys was fantastic.
Yes delivered bang on time, great service and really pleased with your whole team
The car was delivered on schedule, and both myself and Michelle are very pleased with the colour and interior. Thank you for your input with this transaction, and we wish you well for the future.
W A Howard
I hope all is well.
I just want to say a big thank you to you and your team for all of your help. The vehicle arrived today as scheduled. I had no idea that leasing a vehicle would be this simple. Just one thing, the delivery driver advised servicing the vehicle every 16,000 miles but to double check with yourselves. Could you confirm if this is also your agreed service limit? I can't find this in the contract just in the owners manual.
Car is amazing, service was outstanding and the attention to detail to all of my queries was second to none.
This was my first car lease and i shall certainly never go back to the ownership way of driving a new car.
I hope you had a good weekend.
Just a brief line to thank all of you at Yes for the smooth delivery of Steve’s car. It is due today at 11:00 am and the hired car has been collected.
I shall certainly be using you again and will also recommend your service.
Received car first thing this morning with no issues and very pleased.
Would just like to thank you and Lisa for your continued assistance throughout and wish you both all the best.
I Just wanted to say thank you ever so much for the safe delivery of my new car this morning. I was new to Car Leasing and after calling many brokers who simply wanted to just take an e-mail address and send over some quotes, you were the only one that talked me through how Contract Hire works and held my hand throughout the whole process, reassuring me at my every wobble - (sorry) :)
I will make this point very clear to anyone that may read this... If you are new to Car Leasing, the only people you need to speak to are the girls at Yes Lease, even though their prices are no doubt in my mind the cheapest their service certainly does not reflect this.
All the best
I can say i am not one for writing a testimonal, but on this occasion i could not resist, i wanted to thank Lois for her professionalism and attention to detail in delivering my car yesterday. Great job girls, keep up the great work and i will see you in two years.
Ps hope you enjoy the chocs i have put in the post.
All the best,
Just a quick one to let you know the car was delivered safe and sound, and thanks to you and Lisa for your efforts and great service...expect a call from me in about 23 months time for a renewal!!!
Turns out that the delivery guy was the one who locked the keys in the boot. Felt sorry for him because any cost incurred as a result comes out of his pocket - ouch!
Anyway, thanks again, and have a good wknd!
Just a quick email to say thanks to you and Lisa for all your work – I received the car yesterday morning and it’s great.
Mr William Wigfield
Just to confirm, we received the car today, thanks for all the help both you and Emma have provided over the course of the last few weeks.
Delivered this morning – efficient, smart, swift.
Good experience all in all.
Thanks for organising all of this – I would highly recommend your service.
John G Blackwood
Just to let you know I have just taken delivery of my TT – and it was definitely worth the wait!!!
Thank you for all your help and have a great weekend
I wanted to thank you very much for the outstanding service you have provided in getting me the car at the price that you did.
I know your reliant on manufacturers to provide the vehicles in good time, however everything you said from the start turned out to be true, no sudden changes in price or delivery changes just good honest upfront information from the start.
I will be back (as Arnie say's)
Also i have passed your contact details on to a couple of my family members as they cant believe what you can get for the money.
All the best girls and ill see you again in two years.
Exceptional thank you. The car is fantastic and I am very happy the deal ran out on the A Class (which was my initial choice) as the C Class is much more suitable for my needs.
It didn’t arrive until 4pm though, which is not a huge deal but just thought you should know. The delivery chap (very nice) said he had it down for an all day delivery so was very apologetic the request had not been passed on to him.
All in all fantastic, speak to you when the lease is coming to an end for the next one!
Many thanks to you and Lisa for all your help, so nice not having to deal with the pushy salesy types.
Received the car today. It’s fantastic. Thanks for everything you did to assist me with this.
Just wanted to drop you an email to let you know the car has arrived and WOW!!! ITS AWESOME!!!
Ahem! Ok, calmed down a bit now, I still have to say the car is fantastic, I cannot believe what an amazing car it is for the money! Once again a massive thank you for sorting it all out for us, it is very much appreciated.
Just a quick aside, I just took the car to the valeters to clean it and the owner of the carwash came over and started talking to me about it. When I told him about the price he nearly fell over and asked for your number, which I have given him!
I will most certainly be back when I have decided what to do about my car situation. If you would like me to write any sort of testimonial for your website/advertising then I would be more than happy to, please let me know.
Great service and a brilliant deal from Yes Lease. Would recommend
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 01782 254444
F: 01782 255222
Yes Lease Ltd
The Phoenix Works
Unit 6B 500-510 King street
Stoke On Trent
Registered Office : The Phoenix Works, 500-510 King Street, Longton, Stoke On Trent, ST3 1EZ
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Yes Lease Ltd are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : FCA Authorisation FRN 724212
BVRLA Member No. 2018
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